Training Related
Support Category: Course Progress Issue Specialist Notes: Standard Response: I apologize for the inconvenience you've experienced. Kindly...
Thu, 12 Mar, 2026 at 12:12 PM
Support Category: Select applicable from Course-Related Specialist Notes: The Administrators have indicated that course content issues can be sent d...
Tue, 25 Aug, 2026 at 6:33 AM
Support Category: Course Request | Reset Course Specialist Notes: The DLC Administrators have indicated that course reset requests must be handled b...
Tue, 25 Aug, 2026 at 6:39 AM
Support Category: Course Information Inquiry Specialist Notes: Overdue courses can and should be taken so long as the user is able to do so (certain...
Thu, 7 May, 2026 at 2:44 AM
Support Category: Certificate Inquiry | Print Specialist Notes: Please provide the below SR should users contact us requesting assistance on how to l...
Thu, 12 Mar, 2026 at 12:20 PM
Support Category: Course Information Inquiry | Availability Specialist Notes: SF Learning, or SalesForce Learning, is a separate platform working wi...
Tue, 19 May, 2026 at 4:32 PM
Support Category: Select applicable based on request type Specialist Notes: We should be following the standard procedure for users requesting exte...
Sun, 28 Jun, 2026 at 10:49 AM
Support Category: Course Information Inquiry, Course Launch Issue | Error Message (select applicable) Specialist Notes: Use the steps below to assist ...
Thu, 6 Aug, 2026 at 7:57 AM
Support Category: Course Information Inquiry | Availability Specialist Notes: Dexcom Administrators stated that if users reach us out inquiring abou...
Thu, 2 Jul, 2026 at 10:43 AM
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