SF Learning, or SalesForce Learning, is a separate platform working with Dexcom. Because of this, their login is very similar to the usual DLC login, as seen below.

Should a user reach out experiencing issues with accessing training via SF Learning or receiving the following error message:

Please provide the Standard Response below.

Apologies for the difficulties you are experiencing accessing SF Learning. 

Kindly note that the DLC Administrators have advised that if you are a Distributor, you should be able to log into SF Learning without any issues when using your usual DLC credentials. However, if you are a non-Distributor, you will need to sign in via the Dexcom Bookmark or OKTA.

Please let me know if you continue to experience any difficulties.