| Support Category: SSO |
| Specialist Notes: |
If users are receiving the following error message when attempting to set up OKTA on a new mobile device, please direct them to (Dexcom's internal IT Team) through Barista.

| Standard Response: |
We sincerely apologize for the difficulties you are experiencing! For further assistance with these difficulties, you will need to reach out directly to the Dexcom OKTA Support Team through Barista by calling the number below:
Barista Phone Number: 1-858-875-9411