Should user reach us out expressing difficulties logging in due to the error attached below:

Kindly utilize the SSO SR, and if it doesn’t resolve the issue, please send the SR below and escalate the ticket to the administrators.

We sincerely apologize for the difficulties you are experiencing! So we can advise further and escalate this to the Administrators, kindly provide us with the following information:

1. Start Date:

2. Your Employment Type (select one below):

- Dexcom Employee

- Temporary Employee

- Consultant/Contractor

- Distributor/External Partner

3. Employment Location (If remote, provide City & State):